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Showing posts from April, 2014

Hosting your website? Know the Darkside of Big Brands

Please note, Below mentioned hosting providers are reputed organizations with well established infrastructure. This post is for your information and only intended to keep you informed about their 'policies' that turn evil when you have cut throat challenges.


Hostgator We heard a lot about Hostgator and we registered one of our customers website with them without giving a second thought. Few months later, during our support phase on our customer's website, we encountered Hostgator feature and support challenges which I think not many experience unless they do some hardcore technical activities with their website.
Many said hostgator has good support track. For us it was always waiting for 20 or more minutes to connect Hostgator support executive for online chat. This can be excused if it is ones in a while, but that was not the case for us.If you are running an e-commerce kind of website or offering online services every minute, then 20 minutes wait time feels like 20 hours.T…

Startup Notes: Software Sales and Product Quality

When I visited a potential customer (their minimum monthly business transaction is more than 10 Lakhs) to discuss about our software products and services, they showed interest to spend only 12K for the product worth 70K. I denied to sell our software solution to him. Few days later they succeeded to get one for 10K (from some other startup) for their business. Few months later the same business owner called me back and told me that the software he purchased for low cost, is with many defects and support from vendor is not up to the mark. He also expressed that “I started hating software startup companies. Are you a startup?” For next few days we had several exhaustive discussions and finally we managed to deploy our software solution to the customer with our previously offered price. Now, he is our happy customer.

When I checked, the software vendor who sold software for 10K is a 2 years old startup and he is struggling to get more customers bothering least about his software qualit…